NYSORA Privacy Policy

The NYSORA website and NYSORA Apps that are linked to this privacy policy are operated by the NYSORA Group, 2585 Broadway, Suite 183, New York, NY 10025, USA (“we” or “us”).

We appreciate your interest in our website and/or applications (hereinafter our “services”). Privacy protection is very important to us and we are committed to protecting you and respecting your privacy. This privacy notice sets out information about how we collect, store, process, transfer, share and use data that identifies or is associated with you (hereinafter “personal information”). It also describes your data protection rights, including a right to object to some of the processing which we carry out. More information about your rights, and how to exercise them, is set out in the “Accessing and Correcting your personal information” section.

For the purposes of the applicable data protection legislation (including the General Data Protection Regulation), NYSORA is the data controller of personal information we hold about you.

You should also be aware that we use cookies to store and access information whilst providing access to our services.

1. Personal information we collect about you

We collect personal information about you when you voluntarily submit information directly to us, or our services. This can include information you provide to us when you complete a registration form, purchase any registration/admission items to our events, subscribe to our services, purchase our educational material, correspond with us, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to a survey or visit our booth at exhibitions.

The list below sets out the categories of personal information we collect about you and how we use that information.

Contact details: We collect contact information such as your name, your email address, your telephone number and physical addresses associated with any registrations you place using our service.

Booking Information: When you book a registration/ admission item through our platform we may need to collect additional information required to process your booking including passport numbers, information about any disability you have, and dietary requirements.

Comments and opinions: We will record comments and opinions you express when responding to surveys. Generally our surveys are anonymous, therefore personal information is not disclosed.

Payment and transaction information: We keep records of the registration/admission items you purchase from us and the payment method you use for the transaction. We will use payment and transaction information to process payment for any item you purchase from us. Although we keep records of any transactions you make through the services, we do not store any financial details such as your credit card numbers as we use a third party payment provider to process any payments you make through the services.

Your preferences: We hold information about the preferences you set for notifications, marketing communications and how our services are displayed to you.

Information about how you use and connect to our services: We collect information about how you use our services such as the pages you view on our services, the time you access our services and how long you use it for, and any selections and choices you make when using our services.

Information about your location: Other than information you choose to provide to us, we do not collect information about your precise location. Your device’s IP address may help us determine an approximate location. We will not collect or track your exact location without your consent. Where necessary we will seek your consent before using information about your exact location.

All personal information: We will use all the personal information we collect to monitor and improve our services, and our procedures and processes. Our use of your personal information in this way will not result in information that was not previously publicly available being made public on our services.

2. How we use your personal information, and what our legal basis is for this use

We process your personal information for the following purposes:

To fulfil a contract or to take steps linked to a contract. This is relevant where you book a registration/ admission item with us. This includes:

1. Verifying your identity
2. Processing your payments and bookings and passing the information on to the relevant third parties such as hotels, and appropriate public authorities as necessary to complete your arrangements.
3. Communicating with you about the services we provide and about queries, issues or concerns you or other users have
4. Providing customer services and support
5. Using personal information about you that is contained in private messages sent to us by other users to fulfil and deliver booking receipts and to respond to any query, issue or concern they raise.

As required to conduct our business and pursue our legitimate interests In particular we will:

• Send you electronic marketing communications in accordance with your marketing preferences
• Use your comments and opinions to address your queries, issues and concerns and improve our service.
• Use your preference settings for the purpose of providing notifications and sending marketing communications.
• Use an approximate location to ensure content on our services is relevant to the area, city, state or country you are using your device in
• Monitor use of our services for the purposes of detecting and preventing fraud or crime
• Use your personal information help us develop new products and services

Under certain circumstances, where you give us consent, we will:

• Identify your location for the purposes of tailoring admission items to you
• Place certain cookies and use similar technologies subject to consent requirements.

For purposes which are required by law, such as requests by governments or law enforcement authorities conducting an investigation.

We may anonymise and aggregate any of the information we collect (so that it does not directly identify you). We may use anonymised information for purposes that include testing our IT systems, research, data analysis, improving our services and developing new products and features.

3. Information we share with third parties

We may share your personal information with the following parties:

• Companies in the same group of companies as us: our subsidiaries (i.e. any organisation we own or control) or our holding company or ultimate holding company (i.e. any organisation that owns or controls us) and any subsidiaries they own. These companies will only use your personal information in the same way as we can under this privacy notice.
• Hotel operators: we will share personal information which is required by the hotel operators in order to arrange your booking.
• Service providers and advisors: third parties who provide a service to us. For example, third party service providers help support our IT infrastructure, process payments from you on our behalf, develop analytical information for us about our products, services and marketing and provide professional services such as legal and accountancy services. These third parties will only be allowed to use your personal information in accordance with our instructions and will be required to keep your information secure.
• Law enforcement, regulators and other parties for legal reasons: third parties who we are under a legal obligation to disclose your personal information to or to whom we need to disclose your personal information to protect our rights, property or safety or to protect the rights, property or safety of others. For example, we may provide information to the United States Customs and Border Protection agencies if you are travelling to the USA. We may also disclose personal information to third parties to help detect and investigate illegal activities and breaches of any agreement we have with you.

We may provide third parties with aggregate statistical information and analytics about users of our services  but we will make sure no one can be identified from this information before we disclose it.

4. Marketing and Advertising

Most marketing messages we send will be by email but occasionally we may also contact you by post or phone. If you do not want to receive, or wish to reduce, marketing messages from us, you will be able to tell us by emailing support@nysora.com.

You can also change your marketing preferences at any time by following the instructions outlined below.

Email – click on the unsubscribe link at the bottom of our marketing emails.

5. Storing and transferring your personal information

Cookies and Local Storage: we may store information (which may include personal information) locally on your device using cookies and other browser and application storage methods. For further information please see our cookie notice below.

Security: we implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage.

International Transfers of your Personal Information: the personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in. Data may be transferred from the EEA to the USA, principally due to our offices in those countries being able to access data, but also for the purposes of hosting our website servers on which data is held. If you register in a destination outside of the EEA, your information will also be passed to the relevant hotel providers in such destination. Some of these jurisdictions offer differing levels of protection in respect of personal information and may, in certain instances, be less protective than the jurisdiction you are typically resident in. We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with applicable law and this privacy notice. Where information is transferred outside the EEA and where this is to a stakeholder or vendor in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by EU Commission approved standard contractual clauses, an appropriate Privacy Shield certification or a vendor’s Processor Binding Corporate Rules.

6. How Long we keep your personal Information

Where we process registration data, we do this for as long as you are an active user of our services and for a short period of time after this.

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data so that we can respect your request in future. This record will be kept for as long as we retain your personal data in accordance with this section.

Where we process personal data in connection with performing a contract, we keep the data for 6 years from your last interaction with us. This includes any correspondence that you have had with our customer services team, so that we may resolve any complaints that are made.

7. Accessing and correcting your personal information

You have the following rights in relation to your personal information:

(i) the right to be informed about how your personal information is being used;

(ii) the right to access and receive a copy of the personal information we hold about you;

(iii) the right to request the correction of inaccurate personal data we hold about you;

(iv) request for your data to be shared (ported) to another controller; and

(v) to request the blocking, restriction or deletion of your personal information by writing to us at support@nysora.com

In addition, you have the right to object to the processing of your personal data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement, or where we are using the data for direct marketing). To exercise any of the above rights, or if you have any questions relating to your rights, please contact us at support@nysora.com

If there is personal information which you think we hold, please contact us using the contact details set out in the “Contacting us” section below. Please provide as much information as you can about the personal information you are looking for and we will be happy to try and help you find it. If you have unresolved concerns, you have the right to complain to an EU data protection authority where you live, work, or where you believe a breach may have occurred.

If you wish for us to remove your profile and delete your information within our apps you can do that by going to “Settings” > “Delete Account”. Your account will be removed from the application permanently.

8. Links to third party services

Our services may, from time to time, contain links to and from third party web services of our partner networks, advertisers, and hotels. If you follow a link to any of these web services, please note that these web services have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those web services.

9. Changes to this Notice

We may update this privacy notice from time to time and so you should review this notice periodically. When we change this privacy notice in a material way, we will update the “last modified” date at the bottom of this privacy notice. Changes to this privacy notice are effective when they are posted on this page.

10. Notice to you

If we need to provide you with information about something, whether for legal, marketing or other business-related purposes, we will select what we believe is the best way to get in contact with you. We will usually do this through email or by placing a notice on our services. The fact that we may send notices to you will not stop you from being able to opt out of certain types of contact as described in this privacy notice.

Cookies Policy

Welcome to NYSORA (“we”, “our”, “us”). We are committed to ensuring that your data privacy is protected. This Cookies Policy explains how we use cookies, the types of cookies we use, and how you can manage your cookie preferences.

Updated: July 24, 2024

1. What is a Cookie?

Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

1. Why We Use Cookies

We use cookies to improve your experience on our website, including:

• Understanding how you use our site
• Showing you content that is relevant to you

1. Types of Cookies We Use

Session vs. Persistent Cookies

• Session Cookies: Temporary cookies that expire when you close your browser.
• Persistent Cookies: Remain on your device for a set period or until you delete them.

Essential vs. Non-Essential Cookies

• Essential Cookies: Necessary for the website to function properly. These do not require user consent.
• Non-Essential Cookies: Include marketing, statistics, and preference cookies, which require user consent.

First-Party vs. Third-Party Cookies

• First-Party Cookies: Set by our website.
• Third-Party Cookies: Set by other organizations to track and analyze your interaction with our site.

4. Examples of Cookies We Use

• Essential Cookies
  • Purpose: Maintains user session and security.
  • Duration: Session or persistent, depending on the specific function. 
• Statistics Cookies
  • Purpose: Tracks user interactions to improve website performance.
  • Duration: Typically retained for a few months to a year. 
• Marketing Cookies
  • Purpose: Displays relevant advertisements to users based on their browsing behavior.
  • Duration: Can vary from a few months to a year or more. 
• Preference Cookies
  • Purpose: Stores user preferences such as language and location settings.
  • Duration: Persistent, generally lasting until the user deletes them manually.

5. Managing Cookie Preferences

You can manage your cookie preferences by Adjusting your browser settings to decline cookies.

Adjusting Your Browser Settings to Decline Cookies

Here’s how you can adjust your browser settings to decline cookies in popular web browsers:

Google Chrome

1. Open Chrome: Launch your Chrome browser.
2. Access Settings: Click the three vertical dots in the upper right corner and select “Settings.”
3. Privacy and Security: Scroll down and click on “Privacy and security” in the left sidebar.
4. Cookies and Other Site Data: Click on “Cookies and other site data.”
5. Block Cookies: Select “Block third-party cookies” or “Block all cookies” depending on your preference. Note that blocking all cookies might impact website functionality.

Mozilla Firefox

1. Open Firefox: Launch your Firefox browser.
2. Access Preferences: Click the three horizontal lines in the upper right corner and select “Settings.”
3. Privacy & Security: Click on “Privacy & Security” in the left sidebar.
4. Cookies and Site Data: Under the “Cookies and Site Data” section, select “Manage Data” to view and remove specific cookies or click “Clear Data” to remove all cookies.
5. Blocking Cookies: Choose your preferred cookie setting under “Enhanced Tracking Protection.” Select “Strict” to block all cookies or “Custom” to specify which types of cookies to block.

Microsoft Edge

1. Open Edge: Launch your Edge browser.
2. Access Settings: Click the three horizontal dots in the upper right corner and select “Settings.”
3. Privacy, Search, and Services: Click on “Privacy, search, and services” in the left sidebar.
4. Cookies and Site Permissions: Scroll down to “Cookies and site permissions” and click on “Manage and delete cookies and site data.”
5. Block Cookies: Toggle the switch to “Block third-party cookies” or “Block all cookies” depending on your preference.

Safari (macOS)

1. Open Safari: Launch your Safari browser.
2. Access Preferences: Click “Safari” in the upper left corner and select “Preferences.”
3. Privacy: Click on the “Privacy” tab.
4. Manage Cookies: Under “Cookies and website data,” select “Block all cookies” to prevent any cookies from being stored. Alternatively, choose “Manage Website Data” to remove specific cookies.

Safari (iOS)

1. Open Settings: Go to the “Settings” app on your iPhone or iPad.
2. Safari Settings: Scroll down and tap on “Safari.”
3. Privacy & Security: Under “Privacy & Security,” toggle “Block All Cookies” to enable it. You can also choose “Prevent Cross-Site Tracking” to limit tracking across websites.

6. Data Sharing and Third-Party Access

We may share the data collected by cookies with:

• Advertising partners to display relevant ads.
• Analytics providers to understand how users interact with our site.

7. Your Rights

You have the right to:

• Access your data collected through cookies.
• Withdraw consent at any time.
• Request the deletion of your data.

8. Compliance with Data Privacy Laws

Our cookies policy is designed to comply with global data privacy laws, including the GDPR and CCPA/CPRA. We provide options for users to give explicit consent or opt-out where required.

9. Regular Updates

Our cookie policy is regularly reviewed and updated to ensure compliance with legal requirements and best practices. Please revisit this page periodically to stay informed about our use of cookies and related technologies.

DISCLAIMER

Medicine is an ever-changing science. As new research and clinical experience broaden, changes in treatment and drug therapy are required. The authors and publisher of NYSORA have checked with sources believed to be reliable in efforts to provide accurate information within the available or accepted standards of care. However, given the possibility of human error or changes in medical practice, neither the authors nor the publisher, nor any other party involved in the preparation of this platform warrants that the information contained herein is in every aspect accurate or complete, and they disclaim all responsibility for any errors or omissions for the results obtained from the use of the information contained in this work. Readers are advised to confirm the information contained herein with other sources. For example, readers are advised to check the product information of each drug mentioned, and that any information contained on NYSORA is accurate.

Contacting us

If you want to get in touch to ask any questions about this notice, your privacy and your legal rights, please contact us at: NYSORA, 2585 Broadway, Suite 183, New York, NY 10025, USA, and at support@nysora.com

This Privacy Policy, Cookies Policy, and Disclaimer were last modified on 12th July 2024.